The Venue Group Services
The Venue Group has over 20 years’ experience of working in a range of different trading environments as an outside supplier, managing individual elements of the supply chain as well as running venues themselves. This unique exposure enables us to understand in granular detail the possibilities and constraints of managing within the Wedding and Events industry, and how small changes can have a massive impact.
The Venue Group is a leader in the field, and the only fully vertically integrated solutions Company in the wedding venue sector that operates 24/7 to meet our customers’ expectations.
The Venue Group’s full service offerings are:
Venue Consultancy
- Venue audit
- Planning permission
- Licenses
- Venue design
- Strategic alignment
- Budgets & cash flow
- Finance & investment
Media & Marketing
- Brand creation & design
- Editorial content
- Direct marketing
- Web site
- Search engine optimisation (SEO) & pay per click (PPC)
- Competitor analysis
- Social media management
- Public relations (PR)
- Geographic & demographic mapping
Sales
- Call handling
- Venue viewings
- Online quoting
- Live events & meetings diary
- Quotes & follow up
- Prices, offers & up selling
- Key performance indicators (KPI’s)
- Invoicing & financial reporting
Wedding & Event Planning
- Customer relationship management system (CRM)
- Client guidance & hand holding
- Managing clients’ expectations
- Managing 3rd party suppliers
- Wedding & event hosting
- Document & invoice control
- Customer reviews & comments
Food & Beverage
- Creative, bespoke menu design & execution
- On site and in house production catering
- Cost, competitor & quality analysis
- Staff training
- Local, seasonal, ethical & sustainable sourcing
- Perfection in taste and presentation
Venue Management
- Construction & site development planning
- Cleaning, repairs & maintenance
- Landlord collaboration
- Rick assessments and health & safety
- Guest check in/out
- Rules, regulations & security controls (prevention & management)
- Power, Water, drainage & communication infrastructure management
Back Office Support & KPI’s
- Data source collection & collaboration
- Strategic positioning
- Legal documentation
- Invoicing & collections
- Open book policy